Privacy Policy – LadyChic

At LadyChic, we take your privacy seriously. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website (ladychic.shop), make a purchase, or interact with our services. By using our site, you agree to the practices described below.

1. Information We Collect

We may collect two types of information:

  • Personal Information: This includes details you provide directly, such as your name, email address, shipping/billing address, phone number, and payment information (e.g., credit card details) when placing an order, creating an account, or contacting our customer service (via [email protected]).
  • Non-Personal Information: This is data collected automatically as you browse our site, such as your IP address, browser type, device information, pages visited, and the time spent on our site. We use cookies and similar tracking technologies to gather this data (see Section 4 for more details).

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders (e.g., shipping products, sending order confirmations).
  • Communicate with you about your orders, returns, or customer service inquiries.
  • Improve our website, products, and services (e.g., analyzing user behavior to enhance the shopping experience).
  • Send you marketing updates (e.g., new arrivals, promotions) if you’ve opted in to receive them. You can unsubscribe at any time via the link in our emails.
  • Comply with legal obligations (e.g., tax or fraud prevention).

3. How We Protect Your Information

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. This includes encrypted payment processing, secure server storage, and restricted access to data by our team. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Cookies and Tracking Technologies

Our site uses cookies (small text files stored on your device) to enhance your browsing experience. Cookies help us remember your preferences (e.g., language, cart items) and analyze site traffic. You can disable cookies through your browser settings, but this may affect certain features of our site.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data with:

  • Service providers who assist us in operating our business (e.g., payment processors, shipping companies) – these parties are contractually obligated to protect your information and use it only for specified purposes.
  • Legal authorities if required by law (e.g., to comply with a court order or prevent fraud).

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate data.
  • Ask for the deletion of your information (subject to legal exceptions).
  • Opt out of marketing communications.

To exercise these rights, contact us at [email protected] with your request. We will respond within a reasonable timeframe.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review it regularly.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at:

[email protected]